Pre-Order Policy

- Pre-Order Policy

All Pre-orders are Non-refundable.

We will ship out all pre-orders in the same order as we received from the ETA date.  
The ship-out process may take up to 15 days from the ETA date. 

(meaning the last shipment may leave our warehouse on the 15th day after the shipment`s arrival (ETA date)).
In case of further delay, we will issue full refund to the customer.

However, if the customer decides not to cancel and we will honor their place for future back orders and they will be given a chance to be on the prioritized list on the following shipment before other customers.